Learning & Development

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At WellNow, Your Growth Starts Day One

At WellNow Urgent Care, we invest in you from the moment you join the team. Every new team member begins with a structured onboarding program designed to build confidence and competence from day one.

Investing in the Training and Growth of Our Clinical Team


Great patient care needs a supported clinical team. Our clinical team members, comprised of PCTs, MAs, X-Ray Techs, Receptionists, Nurses, Lab Techs, and Paramedics, build real-world skills through structured onboarding, in-clinic practice, free certifications, and ongoing check-ins with clinic leaders. Here's how we support our clinical team every step of the way:

Four-Week, Structured Clinical Onboarding

  • Hands-on learning and training
  • Self-paced training
  • Live sessions

In-Clinic Practice and Training

  • Realistic practice scenarios and roleplay
  • On-the-job guidance from experienced team members

Skill Competency & Certifications

  • Free CPR training and certification
  • Role-specific competency checks
  • DOT training and certification managed by WellNow

Ongoing Growth & Development

  • In-clinic check-ins with our clinic leaders
  • Virtual training support by our learning and development team
  • Training effectiveness assessed regularly and in partnership with our clinic leaders, medical leadership team, and learning and development team
  • Ongoing leadership and DOT training through monthly role specific training meetings

Best-in-Class Mentorship and Training for Every Provider 


At WellNow, great care starts with great training. Our providers get access to 200+ hours of free CME, subscriptions to EB Medicine and UpToDate, and one-on-one mentorship from clinical leaders who've got your back. Here’s how WellNow ensures our Provider team has the support needed to succeed: 

Monthly Provider Staff Meetings

  • Wednesday Education Series 
  • Occupational Medicine Series 
  • Clinical Documentation & Utilization Series 
  • Healing from Hindsight Series 

Two Week, Structured Provider Onboarding

  • Hands-on learning and training 
  • Self-paced trainings 
  • Live sessions 

Ongoing Training and Education

  • Largest nationally accredited urgent care fellowship program 
  • Over 200 hours' worth of free CME opportunities 
  • Subscriptions to EB Medicine and UpToDate 

1:1 Mentorship & Training

  • Site-level Regional Clinical Director support
  • Audits with our in-house documentation team
  • Direct access to our medical leadership team

Learn new skills to be the best U

TAG University (TAG U), is how Learning and Development comes to life at WellNow. It’s a collection of world-class learning experiences that enable you to be at your best, personally and professionally, now and in the future. TAG U provides access to content spanning across multiple topics and interests, including Leadership Development, Patient Experience, Occupational Medicine, and more!

Recognized as a Top 10 L&D Team for 2025 by OnCon Icon Awards

The award stands as a monumental achievement, underscoring the team’s unwavering dedication and commitment throughout the journey of launching The Aspen Group University (TAG U).

Meet our people

"Education and training are the cornerstones of excellence in health care. As Chief Medical Officer, I believe that continuous learning and skill development are essential to providing the highest quality of care to our patients. Our Urgent Care Fellowship Program exemplifies this commitment, offering rigorous, hands-on training that prepares our Fellows to handle the complexities and fast-paced environment of urgent care. Through this program, we are shaping the next generation of leaders in urgent care medicine."
Robert Biernbaum, DO, Chief Medical Officer
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Meet our people

“WellNow is a great place to work, and there is incredible career growth and opportunity for the right person. In addition to our dynamic training programs, we have a management leadership path, and we're constantly developing new leaders to be the future of WellNow.”
Jenilee Foster, PA-C, Medical Director, Education and Training
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This is your universe

Discover more ways WellNow puts you first, from application to inspiration.
 
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